Privacy policy

Privacy Policy

Introduction

At Delvira, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or purchase our products.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect certain personal information, including:

  • Name
  • Mobile Number
  • Email Address
  • Billing and Shipping Address
  • Order and Purchase Information
  • Payment Details (processed securely through authorized payment partners)
  • Device Information, Browser Type, and IP Address
  • Website Usage and Browsing Data

How We Use Your Information

The information collected may be used for the following purposes:

  • Processing and fulfilling your orders
  • Delivering products and services
  • Providing customer support and assistance
  • Sending order confirmations and shipping updates
  • Improving our website, products, and customer experience
  • Preventing fraudulent transactions and maintaining website security
  • Informing you about new products, offers, promotions, and updates
  • Complying with legal and regulatory obligations

Communication Consent

By providing your contact details on our website, you authorize Delvira to communicate with you through phone calls, SMS, WhatsApp messages, emails, and other electronic communication channels regarding:

  • Order confirmations
  • Delivery updates
  • Customer support requests
  • Product information
  • Promotional offers and marketing campaigns

You may unsubscribe from promotional communications at any time.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Remember user preferences
  • Analyze website performance
  • Improve our services

You may disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

Delvira does not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Website maintenance and technical support
  • Legal and regulatory compliance

Such parties are required to maintain the confidentiality and security of your information.

Data Protection

We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to external websites for your convenience.

Delvira is not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of such websites independently.

Children's Privacy

Delvira does not knowingly collect personal information from individuals below 18 years of age without parental or guardian consent.

Changes to This Privacy Policy

Delvira reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice.

Any changes will be effective immediately upon posting on this website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

DELVIRA CUSTOMER SUPPORT

Phone: +91 9898780860

Email: info@delvira.in

We value your trust and are committed to protecting your privacy while providing you with the best skincare, haircare, and wellness experience.